Frequently asked questions

General

What’s a follow?

How can I follow producers and songwriters and not just solo artists?

Do I need Spotify Premium to use Tracknack?

Does Tracknack work with Apple Music?

Can I import my followed artists from Spotify?

How is this different from Release Radar?

What do you do with my Spotify profile data?

Pricing & plans

Is Tracknack free?

How many artists and labels can I follow?

Do you offer a free trial of Premium features?

I need more time to decide. Can I extend my trial?

Why is Tracknack not free?

Does Tracknack have a friend referral program?

How can I cancel my Tracknack subscription?

Playlist

How quickly do new releases show up in my playlist?

Will I get notified when my playlist is updated?

Help! There are too many tracks in my playlist.

Can I delete tracks from my playlist?

What happens if I delete my Tracknack playlist?

Will the Tracknack playlist be public on my Spotify profile?

How are tracks selected for the playlist?

Is there a way to prevent Tracknack from adding tracks I’ve already heard?

How does Spotify followed artist sync work?

Have an idea or feedback?

If you have any comments about Tracknack or would like Tracknack to have a specific feature, drop me an email!