Frequently asked questions

General

What’s a follow?

How can I follow producers and songwriters and not just solo artists?

How is this different from Release Radar?

How do AI recommendations work?

What do you do with my Spotify profile data?

What’s in the future for Tracknack?

Pricing

Do you offer a free trial of Premium features?

Why is Tracknack not free?

How can I cancel my Tracknack Premium subscription?

Playlist

Will I get notified when my playlist is updated?

Help! There are too many tracks in my playlist.

Can I delete tracks from my playlist?

What happens if I delete my Tracknack playlist?

Will the Tracknack playlist be public on my Spotify profile?

How are tracks selected for the playlist?

Is there a way to prevent Tracknack from adding tracks I’ve already heard?

Have an idea or feedback?

If you have any comments about Tracknack or would like Tracknack to have a specific feature, let us know via email!