Frequently asked questions
General
What’s a follow?
How can I follow producers and songwriters and not just solo artists?
How is this different from Release Radar?
What do you do with my Spotify profile data?
Pricing
Do you offer a free trial of Premium features?
I need more time to decide. Can I extend my trial?
Why is Tracknack not free?
How can I cancel my Tracknack subscription?
Playlist
Will I get notified when my playlist is updated?
Help! There are too many tracks in my playlist.
Can I delete tracks from my playlist?
What happens if I delete my Tracknack playlist?
Will the Tracknack playlist be public on my Spotify profile?
How are tracks selected for the playlist?
Is there a way to prevent Tracknack from adding tracks I’ve already heard?
How does Spotify followed artist sync work?
Have an idea or feedback?
If you have any comments about Tracknack or would like Tracknack to have a specific feature, drop me an email!